At CareLab Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from carelabcosmetics.com.
- Information We Collect
We collect the following types of personal information:
a) Personal Identifiable Information (PII)
Full name
Email address
Phone number
Shipping/billing address
Order history
Payment information (via secure processors only)
b) Non-Personal Information
Browser type and version
IP address
Device type and operating system
Cookies and usage data (e.g., pages visited, time on site)
Scientific & technical rationale: Cookies help analyze user behavior to improve user experience and personalize skincare content and offers.
- How We Use Your Information
We use your data to:
Process and ship your orders
Send order confirmations and tracking updates
Provide customer service and respond to inquiries
Improve website performance and user experience
Deliver personalized skincare product recommendations
Send promotional emails (only with your consent)
- How We Protect Your Data
We use industry-standard security measures including:
SSL (Secure Socket Layer) encryption
Secure payment gateways (e.g., Stripe, PayPal)
Role-based access controls
Regular website and plugin security updates
Reference: ISO/IEC 27001 – Information Security Management Standard
- Sharing Your Information
We do not sell your personal data.
We only share your information with:
Payment processors (for secure transactions)
Delivery partners (for order fulfillment)
Analytics services (e.g., Google Analytics)
Marketing platforms (only with consent)
All third parties are contractually obligated to handle your data securely and lawfully.
- Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing
Lodge a complaint with a data protection authority
For requests, please email: Support@carelabcosmetics.com
- Cookies Policy
Our site uses cookies to:
Remember your preferences
Track site usage (analytics)
Personalize shopping experience
You may control or disable cookies through your browser settings.
- Children’s Privacy
We do not knowingly collect data from children under 13. If you believe your child has provided us with information, contact us immediately.
- Policy Updates
We may update this policy periodically. Changes will be posted on this page with an updated “Effective Date.”
Effective Date: June 17, 2025
Contact Us
If you have any questions about this policy, contact us at:
Support@carelabcosmetics.com